You are on the Contact Us page. Please feel free to ask any questions or send us your offers. We try to answer your questions as soon as possible. However, depending on the time difference between different countries and continents, the response time can be up to 24 hours.
Contact Us via Email:
shungitetolvu@gmail.com
If you have not received a response from us within 24 hours, please check the spam folder or contact us again.
Please note that we ship our products worldwide. Our transit warehouses in the USA and Europe allow us to deliver our goods much faster and cheaper than direct delivery from Russia. For example, the delivery time for our US customers is approximately 1-3 business days. These are the official delivery dates of the USPS Postal service. For our customers from Europe, the delivery time is approximately 2-7 days.
Attention: sometimes, the delivery time may be longer due to weather conditions or the overloading of postal services.
Please also note that if you ordered products on our website that:
1) made according to your personal order (for example, a bracelet);
2) or the product is physically located not in the USA but in Europe (this is indicated on the product page);
In such cases, these goods are sent from our warehouse in Europe to you. Delivery time for these items from Europe to the US, for example, is approximately 10-12 business days unless there is a postal delay.
Shungite Tolvu
Business address:
KARELIA Trgovina in storitve, d.o.o.
Prešernova ulica 49
Murska Sobota 9000
Slovenia
TAX Number: SI 40536289
Registration Number: 9095268000
Phone number: +38640752391
Email: shungitetolvu@gmail.com
Production address:
Russian Federation
Republic of Karelia, Petrozavodsk, 185031
email: shungitetolvu@gmail.com
mobile: +0079814021885