Accepted Payment Methods
Our online store, operated by KARELIA D.O.O. under the website shungite-c60.com, accepts payments via PayPal, Stripe, and Apple Pay. All transactions are processed securely through these trusted payment platforms.
Payment Process
- Currencies: Prices are listed in US Dollars (USD) or Euros (EUR), as displayed on the product pages. For EU customers, prices include VAT where applicable.
- Payment Timing: Full payment is required at the time of order placement during checkout.
- Security: All payment transactions are conducted on the secure servers of PayPal, Stripe, or Apple Pay, ensuring the protection of your payment details. After selecting “Checkout,” you will be redirected to the respective payment gateway’s secure page.
- Alternative Options: If you do not have a PayPal account, you may use Apple Pay or pay with a credit/debit card via Stripe’s secure payment service.
- Additional Fees: Any currency conversion fees or bank charges are the responsibility of the buyer.
Purchase Protection
- Non-Delivery: If your order is lost or not delivered, you are eligible for a full refund, subject to verification. Please contact us at shungitetolvu@gmail.com to initiate a claim.
- Return Policy: We offer a 30-day return period for any reason. EU customers have a statutory right to return products within 14 days of receipt under EU consumer law, with an additional 16-day voluntary extension provided by our store. Items must be unused and in their original condition. Return shipping costs are borne by the buyer unless the product is defective or incorrect. Full details are available in our Return Policy.
Contact Us
If you have any questions or concerns regarding payment for your order, please reach out to us at shungitetolvu@gmail.com. We are here to assist you.