Accepted Payment Methods
Our online store, operated by KARELIA D.O.O. under the website shungite-tolvu.com, accepts payments via PayPal, Stripe, Google Pay, Link and Apple Pay. All transactions are processed securely through these trusted payment platforms.
🔒 Secure Checkout Guaranteed
All payments are processed through trusted, encrypted payment gateways. Our website uses a valid HTTPS connection with a secure SSL certificate to ensure your data is always protected.
We do not store any credit card information on our servers — your payment details are handled directly by certified payment providers, fully compliant with PCI DSS security standards.
💳 Payment Information
Currencies:
Prices are displayed in either US Dollars (USD) or Euros (EUR), depending on your location and product page.
For customers within the European Union, prices include VAT where applicable.
Payment Timing:
Full payment is required at checkout when placing your order.
Secure Payment Processing:
All transactions are handled through the secure servers of PayPal, Stripe, Link, Apple Pay, or Google Pay.
Once you proceed to checkout, you’ll be redirected to the official secure page of your chosen payment provider.
These platforms are PCI DSS-compliant and use advanced encryption to keep your data safe.
Don’t have a PayPal account?
No problem — you can pay with Apple Pay or Google Pay use any major credit/debit card via Stripe’s secure payment gateway.
Additional Fees:
Please note that any currency conversion fees or bank charges (if applicable) are the responsibility of the buyer.
🛡️ Purchase Protection
📦 Non-Delivery Guarantee
If your order is lost or not delivered, you’re entitled to a full refund, pending verification.
Simply email us at shungitetolvu@gmail.com to initiate a claim — we’ll respond promptly.
🔁 30-Day Return Policy
You can return any product within 30 days of delivery — no explanation needed.
Products must be unused and in their original condition.
🇪🇺 EU Customers:
Under EU consumer law, you have a statutory 14-day right of withdrawal.
As a bonus, we offer an extra 16-day extension, giving you a full 30 days to decide.
🚚 Return Shipping:
Return shipping costs are paid by the buyer unless the item is defective or incorrect.
For full details, please see our Return Policy.
Contact Us
If you have any questions or concerns regarding payment for your order, please reach out to us at shungitetolvu@gmail.com. We are here to assist you.